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Privacy and Security

PRIVACY POLICY AND TERMS
SHOP WITH CONFIDENCE

Welcome to IVCHIC.COM (the “Site”), which is owned and operated by IVCHIC, LLC (“IVCHIC” “we” or “us”). As a customer of IVCHIC, your trust is our most important asset. We are committed to protecting our customers' personal information. This Online Privacy Notice describes the types of personal information we collect on the Site, how we use the information, with whom we share it and the choices available to users of our Site regarding our use of the information.


PERSONAL INFORMATION WE COLLECT

We collect personal information from you when you register for our Site account, place an order with us, subscribe to IVCHIC.COM E-mail Updates (our e-mail newsletter), or otherwise send a request or inquiry to us. In general, the types of personal information we collect include:

  • Registration Information: When you register with us, we may collect your name, shipping and billing address, e-mail, phone number and other contact information.
  • Order History: When you make purchases with us, we collect and retain information about your purchases, such as order date, order amount, items purchased, payment method, shipping information, and the like.
  • Purchase Information: If you make a purchase through the Site, we collect your shipping and payment information, such as you credit or debit card number, expiration date and other information necessary to process your payment. We use this information ONLY to process your purchase. We do not store this information unless you are a registered user and you choose to save this information to your account for future purchases.
  • Other Information: We collect and store information about any inquiries or communications you submit to us. In addition, we collect your e-mail address and name if you sign up to receive information about our upcoming collections and deals. We may also collect personal information about you from other third parties, such as demographic firms, to make our future service and marketing efforts more efficient and personalized for you.

HOW WE USE YOUR PERSONAL INFORMATION

Generally, we use the information we collect from you, including any personal information, for the following purposes:

  • To process and complete your order, including sending you e-mails to confirm your order status and shipment, and communicate with you about your order.
  • To communicate with you about your account.
  • If you have opted in, to send you marketing information by e-mail, postal mail and/or text message, about our products, services, contests, and promotions;
  • To better understand how users access and use our Site on an aggregate level;
  • To facilitate social shopping experiences through major social media platforms;
  • To provide troubleshooting, technical support and customer service to users;
  • To enhance your shopping experience;
  • To analyze trends and statistics and for research purposes;
  • To protect the security or integrity of the Site and our business; and
  • To investigate, prevent or take action regarding violations of this Privacy Policy or the Terms and Conditions of Use.

We do not sell or rent any of your personal information to third parties for their marketing purposes, and we will not do so unless we first seek, and receive, your consent. 

EXCEPTIONS: We may disclose information about you (a) if we are required to do so by law or legal process, (b) to law enforcement authorities or other government entities, and (c) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation).


INFORMATION COLLECTED BY AUTOMATED MEANS

When you use our Site, we may collect certain information by automated means, using technologies such as cookies, web server logs, web beacons and JavaScript. We may combine this information with other personal information we have collected from you, and may use this combined information for future marketing initiatives and to help us improve our website presentation and your overall shopping experience.

California "Do Not Track" Disclosure.  We do not collect personally identifiable information about your online activities over time and across third party websites or online services.  Our third party partners may combine personally identifiable information collected as described in this Privacy Policy with personally identifiable information collected over time and across third party websites or online services. For example, social networks such as Pinterest, Facebook or Twitter will collect information regarding items or purchases you choose to share through the Site. 


LINKS TO OTHER WEBSITES

Websites provided by IVCHIC may include links to other Internet sites maintained by third parties. IVCHIC provides these links to you solely as a convenience, and the inclusion of these links and associated sites does not imply endorsement by IVCHIC of the linked sites. You access these sites at your own risk and by accessing them you leave IVCHIC’s website. Linked sites are not under the control of IVCHIC and IVCHIC is not responsible for the contents of these sites.


CHILDREN’S PRIVACY

This Site is not intended for children. We do not knowingly collect personal information from, or target our Site to, children under the age of 18. If we become aware that any child under the age of 18 has submitted any personal information to IVCHIC through the Site, we will delete his or her information from our files. If you believe we have collected personal information about your child, you may contact us at info@ivchic.com and request that we remove it.


SECURITY

We maintain commercially reasonable physical, electronic and procedural safeguards to protect the confidentiality and security of personal information transmitted to us using this website. You should be aware that despite our best efforts, no data security measures can guarantee 100% security all of the time.


YOUR CALIFORNIA PRIVACY RIGHTS

Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal information we share with third parties for those third parties direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: info@ivchic.com. Please allow 30 days for a response.

Assignment

IVCHIC may freely assign this policy or any of its right and/or obligations hereunder.


OUR CONTACT INFORMATION

If you have any questions about our privacy practices, you may contact us:

Via Email: info@ivchic.com


OTHER TERMS

  • Refunds: No refunds will be granted unless the wrong item was delivered.

  • Product Images: 
We have attempted to accurately depict the colors of the products offered on this Site. However, on different computers the colors can look different. Therefore, we cannot guarantee that the color you see will be accurate. The products also may appear larger or smaller than their actual size depending on your monitor. Some photographs may have been enlarged to show detail.

  • Pricing: 
We make every attempt to avoid errors in pricing and product information, but we are human. If a mistake does occur, we reserve the right to correct it, and in our sole discretion, to refuse or cancel any order placed for that item at the incorrect price.
  • IMPORTANT NOTICE

Your use of the IVCHIC.COM website constitutes your agreement with the terms and conditions stated herein, and with any applicable laws. These terms are subject to change without prior notice.

We reserve the right to change or update this Privacy Policy by posting such changes or updates to the Site, as we feel necessary at any time. Amendments to this Privacy Policy will be posted at this URL and will be effective when posted. It is your responsibility to review any such changes or updates and check the Website from time to time to be sure you understand all terms and conditions, agreements and policies of the Website and are in compliance with them. Your continued use of the Website following the posting of any amendment, modification or change shall constitute your acceptance thereof. If you do not agree with any aspect of this Privacy Policy, please do not use this Site.


CHOICE OF LAW

If any disputes arise between us regarding your use of this Site, such disputes shall be resolved according to the laws of the State of California, County of Los Angeles.